Earlier in the year we looked to have some additions to our social media. We found this company advertising on reputable sites so we engaged them to do a little work.
We paid by PayPal, and awaited what we ordered. It never came.
When we disputed the payment with PayPal, they couldn’t do anything because publicmonkey is a virtual service. We figured we were protected with PayPal but really, if we used our credit card, we could have fought things and won.
Publicmonkey is a rip-off. They even suggested to PayPal that they had sent our virtual purchase through Canada Post.
Don’t waste your money using publicmonkey , they not only do nothing they claim they will, but they are dishonest and have zero customer service.